These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“User” or “Customer”) and John Freya (“Company,” “we,” or “us”) governing your use of the (www.johnfreya.com) website and the purchase of products or services offered on our online store (johnfreya.com). By accessing or using our Store, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Store.
1. Acceptance of Terms
By accessing, browsing, or using our Store, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any additional terms and conditions that may apply to specific products or services offered through our Store.
2. Registration and Account
a. To make a purchase on our Store, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to accept responsibility for all activities that occur under your account.
b. You must provide accurate and current information when creating an account and making purchases on our Store. Failure to do so may result in the suspension or termination of your account.
3. Product Information
a. We make every effort to provide accurate and up-to-date product descriptions, images, and pricing information. However, we do not guarantee the accuracy or completeness of this information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
b. Product availability and pricing may vary and are subject to change without notice. We do not guarantee the availability of any specific product or price.
4. Ordering and Payment
a. By placing an order on our Store, you agree to pay the specified price for the products or services selected. Payment methods accepted are outlined on our website, and you agree to provide accurate billing and payment information.
b. Your order is not confirmed until we have processed your payment and sent you a confirmation email.
c. We reserve the right to cancel or refuse any order at our discretion, including but not limited to orders with incorrect pricing or product availability.
d. Is my payment information safe?
Payment information is processed securely by Stripe and Paypal. No card details are transferred to or held by John Freya. All transactions take place via connections secured with the latest industry-standard security protocols.
5. Shipping and Delivery
a. Shipping options, delivery times, and costs are provided during the checkout process. We will make every effort to ensure timely delivery, but we are not responsible for delays caused by shipping carriers, weather, or other unforeseen circumstances.
b. Risk of loss and title for products purchased from our Store pass to you upon delivery of the items to the carrier.
6. Returns and Refunds
Our return and refund policy is available on our website and is incorporated by reference into these Terms. Please review this policy before making a purchase.
7. Intellectual Property
All content on our Store, including text, graphics, logos, images, and software, is the property of the Company or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, modify, or distribute our content without our express written consent.
8. Termination
We reserve the right to terminate or suspend your account and access to our Store at our discretion, without notice, for any violation of these Terms or for any other reason.
9. Disclaimer of Warranties
We provide our Store and its contents “as is” and without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
10. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of our Store or the products and services offered on our Store.
11. Jurisdiction
These Terms are governed by the laws of England and Wales and only the courts of England and Wales will have exclusive jurisdiction with respect to any dispute arising under or in relation to them.
12. Contact Information
If you have any questions or concerns about these Terms or our Store, please contact us at:
John Freya
18 Ferraro Close
Hounslow London
TW5 0UL
United Kingdom
By using our Store, you agree to these Terms and Conditions, as well as any updates or revisions that may be made from time to time. Please review these Terms regularly for any changes.